Privacy Policy

Last updated: 20 July 2026. DRMB Property Management is a trading name of DRMB PM Limited, a company registered in England & Wales (Company No. 17349759). We are the "data controller" for the personal data described below.

1. Who we are

DRMB PM Limited ("we", "us", "our") provides lettings and property management services across South-East London and Kent. If you have any questions about this policy or how we handle your data, contact us at info@drmbproperty.co.uk or on 020 3422 4256.

2. What information we collect

We only collect information you give us, or that we need to provide our services. This may include:

• Your name, email address, and phone number
• The address and details of a property you own or wish to let
• The service you are interested in and the content of your enquiry
• Where you become a client or tenant, further information required to manage a tenancy (for example, referencing, Right-to-Rent, and payment details)

3. How we use your information

We use your personal data to:

• Respond to your enquiry and provide a rental valuation
• Provide and administer our lettings and management services
• Meet our legal and regulatory obligations (for example, Right-to-Rent and deposit protection)
• Keep our records accurate and up to date

4. Our lawful basis

Under UK GDPR, we rely on: consent (when you submit an enquiry form), contract (to deliver services you have engaged us for), and legal obligation (to meet statutory requirements). You can withdraw consent at any time by contacting us.

5. Who we share it with

We do not sell your data. We only share it where necessary to deliver our services or meet the law — for example with referencing providers, deposit protection schemes, our in-house trades team (DRMB Plumbing & Heating) for arranging maintenance, or where legally required. Enquiries submitted through our website contact form are delivered to us by FormSubmit, a third-party form-processing service, and this website is hosted by Hostinger — both act only on our instructions to route your message to us. Any third party we use is required to keep your data secure.

6. How long we keep it

We keep enquiry data only as long as needed to respond and follow up. Where you become a client or tenant, we keep records for as long as required to provide our services and to meet our legal and tax obligations, then delete them securely.

7. Your rights

You have the right to access, correct, or delete your personal data, to object to or restrict its processing, and to data portability. To exercise any of these, email info@drmbproperty.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

This website does not use tracking or advertising cookies. If we add analytics in future, we will update this policy and display a cookie notice as required.

9. Changes to this policy

We may update this policy from time to time. The current version will always be published on this page.